Frequently asked questions
About the letters
What's actually in the envelope?
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Are the stories connected?
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How long is each story?
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Are these AI-generated?
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Who writes them?
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Can I read a sample first?
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Subscription & billing
How often does it ship?
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When will my first letter arrive?
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How is it billed?
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Can I pause my subscription?
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Can I cancel?
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Do you do annual subscriptions?
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Shipping & delivery
Where do you ship to?
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How long does shipping take?
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Do you provide tracking?
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What if my letter is lost or damaged?
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Can I change my address?
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Gifting
Can I gift a subscription?
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Will the recipient know who it's from?
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Can I schedule when it starts?
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Other
Why is it called Reed's Letters?
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Who is Mr. Reed?
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Who is Moretti and Co.?
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I have a question that's not here.
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